RAM, PSU, AIO, fans, case, and all the accessories. I have spent about €5000 on this build, and obvioulsy the vast majority of this falls under mobo, CPU and GPU. ![]() This pains me, because based on the responses like yours, and based on what I have experienced, it doesn't look like any of us that are suffering from these problems are going to get any resolve. Tbh I'm so fed up with Corsair and their terrible software that I'll most likely ditch it and go for a different brand. I opened a ticket in November because my AIO was failing and it took them like 4 weeks to even respond to it. The only fix is to change all the hardware lighting/fan settings and then quit and iCUE and all its processes. I followed the same uninstall process and did a clean install, heck i did a clean Windows install and it's still crashing. ![]() iCUE is just a mess and it has been for the last couple of months. I've been a satified customer of Corsair's for years and I did not expect this. Sorry for my tone, but I am well beyond frustrated with this whole situation. If would be so inclined to see what's happening with that, it would be greatly appreciated! My latest support ticket # is 2005734863. Yes, to all of the above, multiple times over. Yet no one from your side is providing anything better than, "did you reboot?", "did you repair/uninstall/reinstall?", or "open a support ticket?". I submitted my logs to your support team for analysis 6 weeks ago, after having complained about the problem for 6 weeks prior to that. On about my 12th crash today and it's only 5:30 pm. At first I thought the problem might have gone away, but nope, it just didn't crash for awhile but then went right back to its old ways. Then I rebooted and resintalled from a fresh download. You guys should really make a removal tool for this ? Followed support's instructions to the letter, including all the registry removals and tracking down of every instance of iCue all over the place. If you continue to have issues after that, go ahead and contact our support team by opening a ticket at so our support team can look into this further for you. If the faulting module points to iCUE, it might be worth repairing and clean installing iCUE. ![]() Same issue here as well and was hoping the update today would resolve it, but it seems worse than before updating.įaulting module name: DeviceCommands.dll, version: 0.0.0.0, time stamp: 0圆3281889įaulting application start time: 0x01d8da53625575f1 Task Category: Application Crashing Eventsįaulting application name: iCUE.exe, version: 4.28.177.0, time stamp: 0圆32822deįaulting module name: ntdll.dll, version: 1.608, time stamp: 0xf2e8a5abįaulting application start time: 0x0x1D8D95076E97214įaulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll This time said to be caused by to be different dlls every time I had my hopes up with the new version which was newly released but nope.here's my latest crash. Yep, same thing here, iCUE keeps crashing left and right. Report Id: 6afb105c-4404-4e29-8c6f-1acc908e4d57įaulting package-relative application ID:Ĭ:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exeĬ:\Program Files\Corsair\CORSAIR iCUE 4 Software\DeviceCommands.dll Here's from the WEV app log:įaulting application name: iCUE.exe, version: 4.28.174.0, time stamp: 0圆3076e07įaulting module name: DeviceCommands.dll, version: 0.0.0.0, time stamp: 0圆30763b4įaulting application start time: 0x01d8d257ec44d092įaulting application path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exeįaulting module path: C:\Program Files\Corsair\CORSAIR iCUE 4 Software\DeviceCommands.dll
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